beet88 Privacy Policy

1 What Information We Collect

beet88 collects personal information in two main ways: information you provide directly when you register and use the platform, and information collected automatically through your interactions with the site and services.

Information you provide directly:

• Full legal name, date of birth, and gender (required at registration)
• Email address and Philippine mobile number
• Government-issued ID and proof of address (required during KYC verification)
• Payment method details used for deposits and withdrawals — this includes e-wallet account references (such as GCash or Maya account numbers) and Philippine bank account details for bank transfer transactions
• Any correspondence with our support team, including live chat transcripts and support request content

Information collected automatically:

• IP address, device type, browser type, and operating system
• Session activity logs, including pages visited, time spent, and click interactions
• Gaming activity data including bets placed, games accessed, deposit history, and withdrawal history
• Cookie and tracking data as described in Section 4 of this policy

We only collect information that is necessary to provide and improve our services, verify your identity, process payments, and comply with our anti-fraud and responsible gaming obligations.

2 How We Use Your Information

The personal data collected by beet88 is used for the following purposes:

beet88 does not use your data for unsolicited marketing communications without your consent. You may manage your communication preferences through your account settings at any time. We do not use personal data to make automated decisions that produce significant legal or similarly significant effects on you without human review.

3 Information Sharing & Disclosure

beet88 does not sell, rent, or trade your personal information to third parties for commercial purposes. Period. Your data is shared only in the following limited circumstances, and only to the extent necessary:

• Payment processors and e-wallet providers: When you make a deposit or request a withdrawal, necessary transaction details are shared with the relevant payment service provider (such as a Philippine bank or e-wallet operator) to complete the transaction. These providers process your data under their own privacy terms and security standards.
• Identity verification services: During KYC, your identification documents may be processed by a third-party verification service. This data is used solely for confirming your identity and is not retained by the verification provider beyond what is required for that process.
• Technology and platform providers: We work with hosting, security, and analytics service providers who may process certain technical data (such as IP addresses or aggregated usage statistics) to operate and improve the platform. These providers are bound by data processing agreements.
• Legal or regulatory requirements: beet88 may disclose information where required to comply with applicable law, to respond to valid legal process, or to protect the rights, property, or safety of the platform, its players, or the public.

In all cases where data is shared with third parties, we require that those parties maintain appropriate security standards and use the data only for the stated purpose.

4 Cookies & Tracking Technologies

beet88 uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use the site. Cookies are small text files stored on your device by your browser.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session authentication cookies, login state cookies, and cookies that remember your language and currency preferences. The platform cannot function without these.
• Performance cookies: Used to collect anonymous data about how visitors navigate the site — which pages are visited most, where users drop off, and how quickly pages load. This data helps us improve the platform experience over time.
• Security cookies: Used to detect and prevent fraudulent activity, protect against bot traffic, and support OTP and session security processes.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform. For most Filipino players accessing beet88 on a mobile browser, your device's browser settings control cookie behaviour.

5 Data Security

Protecting your personal information is a core responsibility at beet88, not a checkbox exercise. We implement the following security measures as standard:

• SSL/TLS encryption across all pages and data transmissions — your login credentials, payment details, and personal information are always transmitted over an encrypted connection.
• OTP (One-Time Password) verification for login and withdrawal requests, adding a second layer of authentication that protects your account even if your password is ever compromised.
• Secure data storage with access controls that restrict which internal systems and personnel can access personal player data, based on the principle of least privilege.
• Regular security reviews of platform infrastructure, payment flows, and data handling processes to identify and address vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee absolute security. If you believe your beet88 account has been accessed without your authorisation, please contact our support team immediately via live chat in your account dashboard. We will act promptly to secure your account and investigate the incident.

You also play a role in your own account security. Use a strong, unique password for beet88, never share your OTP with anyone, and log out of the platform when using shared or public devices.

6 Data Retention

beet88 retains personal data for as long as your account is active and for a period thereafter as required by applicable record-keeping obligations. The general retention principles are:

• Account registration data and KYC documents are retained for the duration of your account and for a period after closure as required by anti-money laundering and identity verification obligations.
• Transaction records, including deposit and withdrawal history, are retained for an extended period to satisfy financial record-keeping requirements and to support dispute resolution.
• Support communication records are retained for a reasonable period to enable consistent player assistance and to resolve any follow-up queries about past interactions.
• Technical logs such as IP addresses and session data are retained for a limited period primarily for security and fraud prevention purposes and are then deleted or anonymised.

When data is no longer needed and there is no legal obligation to retain it, beet88 deletes or anonymises it in a secure manner. If you close your account and request deletion of your personal data, we will process that request in accordance with applicable data protection obligations — noting that some records may need to be retained for a minimum period regardless of the account closure request.

7 Your Rights Over Your Personal Data

As a player on the beet88 platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team through the live chat in your beet88 account dashboard.

• Right of access: You can request a copy of the personal data beet88 holds about you, including your account information, KYC documents, and transaction history.
• Right to correction: If any personal information we hold about you is inaccurate or outdated, you can request that we update it. Some changes may require re-verification through KYC.
• Right to deletion: You can request that beet88 delete your personal data. We will process this request subject to any legal obligations to retain certain records. Deletion of your account data will result in permanent closure of your beet88 account.
• Right to restriction: In certain circumstances, you can ask us to restrict the processing of your data while a complaint or correction request is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as receiving optional service notifications — you may withdraw that consent at any time through your account settings without affecting the lawfulness of processing before the withdrawal.

We aim to respond to data rights requests within a reasonable timeframe. We may need to verify your identity before actioning any request to ensure that data is only released or modified in response to the account holder.

8 Minors & Age Restriction

beet88 is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age verification is a required step in the account registration and KYC process, and accounts where the registered user is found to be underage will be immediately closed with any balance returned.

If you believe that a minor has registered on beet88 or has accessed an existing account, please contact our support team immediately. We will investigate and take appropriate action, including account closure and referral to relevant support resources if necessary.

Parents and guardians in the Philippines should be aware of online gaming platforms accessible through shared devices and consider using parental control software where minors have access to household devices or mobile phones. For more guidance on protecting young people from online gaming, visit our Responsible Gaming page.

9 Changes to This Privacy Policy

beet88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will update the effective date at the top of this page and — where the changes significantly affect how we use your data — notify active players through in-platform notification or by email to the address on your account.

We encourage you to review this policy periodically. Continued use of the beet88 platform following the effective date of any revision constitutes your acceptance of the updated policy. If you disagree with a material change to how we process your data, you may close your account as described in the Terms & Conditions.

10 Contact Us About Privacy

If you have questions about this Privacy Policy, want to understand more about how beet88 uses your data, or want to exercise your data rights, please get in touch through the live chat available in your beet88 account dashboard. Our support team is available 24/7 and will direct privacy-related queries to the appropriate team.

For general questions about the platform, visit our FAQ page. For broader questions about your account or how to manage your gaming activity, the Responsible Gaming page also covers relevant self-management tools.

You can also reach us by email for non-urgent privacy queries: [email protected]